Privacy Policy

Effective Date: May 30, 2025

Business Name: Maple Bakes

Location: London, Ontario, Canada

1. Introduction

At Maple Bakes, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you contact us through our website.

2. What Information We Collect

• Your name
• Your email address
• Your phone number (optional)
• Event details (e.g., occasion, date, notes)

We only collect the information needed to respond to your inquiry and provide you with our services.

3. How We Use Your Information

• Respond to your message
• Follow up on custom order requests
• Deliver customer service and support

We do not use your information for marketing without your consent.

4. Consent

By submitting the contact form, you consent to the collection and use of your personal information for the purpose of communication and service delivery. You can withdraw your consent at any time by contacting us.

5. Sharing of Information

We do not sell, rent, or trade your personal data. We may share your information only if required by law.

6. Data Retention

We only keep your information as long as needed to fulfill the purposes above or as required by law. After that, it will be securely deleted.

7. Security

We take reasonable precautions to protect your data, including using secure email and access controls.

8. Your Rights

Under PIPEDA, you have the right to:

• Request access to the personal data we hold about you
• Ask for corrections if any information is inaccurate
• Withdraw your consent at any time

To do so, contact us at [email protected].

9. Contact

If you have any questions about this policy or your personal data, contact us at:

📧 [email protected]